08 Mar
eBay improving feedback system
eBay is going to improve their feedback system:
Feedback 2.0 will the the redesigned system that will still include the positive and negative options, but now it expands and will give buyers the chance to rate sellers on other aspects of the purchase. The additional ratings will be done using a 5–star system rating on the following:
- Was the item as described?
- How was the communication with the seller?
- Was the item shipped promptly?
- Were shipping and handling charges fair?
Another change will be the addition of the item purchased as well as the price under each feedback rating so that people will know what the feedback was for without needing to click on the item number.
That’s cool… I think it will help people feel more confident in buying from sellers. Look for it this spring.
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